Privacy Policy

Effective Date: August 2025

TSV Sound and Vision (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you interact with our website, request our services, or engage with us at events.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

Name, company name, email address, phone number, and mailing address
Event details and project requirements
Payment information (processed securely through our payment partners)
Any other information you choose to share with us via forms, email, or phone

b. Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages you visit and time spent on our site
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Provide, manage, and deliver our event production services
Respond to inquiries and provide customer support
Process payments and send invoices
Improve our website and marketing efforts
Send updates, promotions, and relevant communications (with your consent)
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

Trusted service providers who assist us in operating our business (e.g., payment processors, email marketing platforms, logistics partners)
Legal authorities if required by law
Partners or subcontractors involved in delivering your event (only as necessary)

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and tailor marketing. You can control cookies through your browser settings, but some website features may not work properly without them.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights under data protection laws, including:

Accessing, correcting, or deleting your personal information
Opting out of marketing communications
Restricting or objecting to certain data processing
Requesting a copy of your data

To exercise your rights, please contact us at the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

TSV Sound and Vision

Email: info@tsvusa.com

Phone: (314) 658-9516

Website: www.tsvusa.com